Shipping policy

Here's your shipping policy:

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Shipping Policy

Where We Ship We currently ship to Australia, the United States, the United Kingdom, and Canada.

Processing Time All orders are processed within 1-3 business days of payment confirmation. You will receive a confirmation email with tracking details once your order has been dispatched.

Delivery Times Estimated delivery is 7-14 business days from the date of dispatch. Please note these are estimates only and are not guaranteed. Delays can occasionally occur due to customs processing or high demand periods.

Shipping Costs Shipping costs are calculated at checkout based on your location.

Order Tracking Once your order is dispatched you will receive a tracking number via email. You can use this to monitor your delivery.

Lost or Delayed Orders If your order has not arrived within 20 business days please contact us at support@elerma.com with your order number and we will investigate immediately.

Customs and Import Duties International orders may be subject to customs fees or import duties upon arrival. These charges are the responsibility of the customer and are outside our control.

Contact Us For any shipping questions email us at support@elerma.com